MAINTENANCE AND SUPPORT

MAINTENANCE AND SUPPORT

We know that it is not enough to deliver goods to our partners, hoping that it will be sold successfully.  We are making great efforts to improve the services for our partners, organize their trainings and propose exclusive expositions of our goods.
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Sales Expositions

Sales Expositions

In order to ensure successful sales processes, it is necessary to develop a marketable range of products, to ensure attractive sales expositions and their appropriate presentment...
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Inventory Management

Inventory Management

Problems of inventory management always receive unwanted consequences: lack of goods or their surpluses. Excessive stock level reduces the competitiveness of companies, because it enables: depreciation of stock or physical/moral obsolescence of goods, end of validity of unsold goods and their writing off losses...
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Sales Promotion

Sales Promotion

In promoting sales of certain items it is beneficial to provide some competitive commercial advantages – to facilitate the acquisition conditions or simply draw buyers’ attention, thus increasing the sales of the product...
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Focus on Clients and Business Partners

Focus on Clients and Business Partners

We truly believe that all of the customers/partners are free to choose their suppliers. Therefore we strive to make our offer and cooperation the most advantageous to them...
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NEW !!! Premium shower head Raintouch on sale now! Coming soon, a new goods of decorative metal products complement our range. Follow the news!

What We Do

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Private limited company MERLANA started its activities in 1997 and it has maintained one of the strongest positions among other enterprises of Lithuania, engaged in similar activities. The company started its business from blacksmith work. Examples of our work decorate many houses and office environments already. Nevertheless, with the development of business and the customer demand growth, it became necessary to look for suppliers, willing to offer even greater variety of decorative metal billets. For this reason we switched our business into the metal based products wholesale trade development, abandoning the former activities of metal production. Over time, MERLANA even expanded its activities, adding a brand new area - the wholesale trade of plumbing products. We have become the partner of well-known faucets' manufacturer RUBINETA and its exclusive distributor in Lithuania.
We are proud to say that due to our consistent sales policy together with an exceptionally good price-performance ratio, in a short period of time RUBINETA has become the most sold water faucets brand in Lithuania. Thus, MERLANA reinforces its positions annually both in metal and plumbing products wholesale trades.


GEOGRAPHY OF BUSINESS ACTIVITIES


Our company successfully carries out its activities not only throughout Lithuania, but also through Latvia, Estonia and Belarus.


AREAS OF ACTIVITIES

Area of metal products. Metal products line of business includes the sale of wrought metal goods, stainless steel elements, metal forming equipment and materials, fencing systems and greenhouses. From the very beginning of business MERLANA specializes in supplying decorative metal billets. For many years we're the leaders in the market, offering the product range of over 1,300 different metal billets. We strive to remain the best, therefore we provide all the assistance necessary even for the most demanding clients, failing to find the goods in our offered product catalogue. In such cases we help our customers to choose the correct output from other major European manufacturer's catalogues and deliver those products promptly. In year 2014, the metal products group was supplemented with unique fencing systems KROSFENCING and greenhouses KROSAGRO, developed for amateurs and professionals. Due to the attractive price and excellent quality, those products have been recognized in the market at once.

All the assortment of metal products might be find in a MERLANA's specialized store in Vilnius (Vilkpėdės g. 10). Production can also be purchased in our retail partners stores across Lithuania such as Ermitažas, Moki Veži, Mes ir Mūras (Jurbarkas) and others. We also supply our metal products to Latvia, Estonia and Belarus.


Area of plumbing products. MERLANA is the only official representative of RUBINETA (Lithuania) water faucets brand in Lithuania. We are delighted that due to exceptionally high quality, attractive prices and our consistent sales policy carried out, RUBINETA faucets has become the mostly sold faucets' brand in Lithuania. RUBINETA brand products today are visible in most shopping venues - major shopping centres, and smaller plumbing supplies stores.
Plumbing product range is also supplemented with Slovak faucets SLOVAMIX, shower systems, shower heads, shower hoses, high pressure hoses, stop valves, water faucets all spare parts and other goods. Since the end of 2012 MERLANA distributes water and drain systems ORIO (Russia).


Secret of our success. We do not have regular customers - we have partners with whom we seek to achieve our goals. We guarantee that the products we offer will always be in demand for its quality, prices, warranty and post-warranty service and, active marketing support.


WHY ARE WE EXCLUSSIVE?

  • MERLANA customer service is oriented to the long-term partnership - we offer attractive and flexible terms of cooperation, the fast response to any problem encountered and the submission of potential solutions.
  • Our products are characterized by their high quality, one of the lowest percentage of failures in the market, the long-term comprehensive warranty, the faster warranty and post-warranty service at consumer's home in Lithuania.
  • We assume the full responsibility for the quality of our distributed products, while protecting both the trade partners and the consumers.
  • We offer a wide range of products distributed, forming a extensive variety of options to meet the needs of consumers.
  • We actively participate in shaping the most marketable and the same partner-advantageous range of exposure.
  • We have exclusive rights to the products distributed, thus we can guarantee the most attractive prices in the market.
  • We ensure continuous supervision and quality of goods. We are the only distributors of RUBINETA branded products in Lithuania, for which we provide a special support.
  • We dedicate a lot of attention to our distributed product pricing, ensuring not only a competitive price to the consumer, but also an attractive commercial interest for our trading partners.
  • We seek to eliminate the trade "pits", thus prevent losses on sales. We also attach great importance to ensuring the optimal stock of goods (it increases the profit earned by the partners while they are not increasing the costs of their operations).
  • We seek to protect our partners of any possible losses on the elimination of morally obsolete or non purchased products.
  • In our team we bring together motivated and highly skilled professionals; our team can boast a very low staff turnover.

SOCIAL ACTIVITIES

  • We are used to donate money to the activities of charity such as support fund "Ateities žvaigždė".
  • We also participate in the support of our partners organized campaigns such as "Gerumo žvaigždė”.